Trust Center

The Simplus Difference

Simplus isn’t just about #SimplifyingTheJourney. Simplus is about creating the best product possible for our customers, and our product is our people and their abilities.

The best way to create the best product and be the leader in the Salesforce ecosystem starts by adhering to our core principles that drive our business. These principles are Stewardship, Critical Thinking, and Underdog Spirit.

Simplus recognizes that to adhere to these principles we must provide security and privacy to customers. This is why we have chosen to go above and beyond our competition to earn certifications and validations as a security-focused company.

Security & Privacy

Simplus takes the security and privacy of our customers seriously. As a result, we have opted to comply with stringent frameworks to ensure that our customers can trust us with their data and with access to their most critical systems.

Security Architecture


Simplus is a SaaS-based company. This means that instead of hosting and storing data on systems owned by Simplus, we can store our data with trusted, verified, and experienced vendors. Our vendors provide world-class security.

Remote Employees

As technology has grown, there has been a rise in the remote worker. Simplus recognized this shift and leaned into it. By providing a remote workforce we can better serve our customers in the event of earthquakes, hurricanes, or even pandemics.

Smaller Surface

Smaller Surface

Since Simplus doesn’t host any systems or data, we have reduced our attack surface. We work with world-class vendors and use software that ensures the security of the data you entrust to us.


Your privacy is of the utmost concern for Simplus. As such, we have put in mechanisms to protect your privacy and your personal information. How we process, use, and share your data can be found here.

Simplus does NOT sell data. Unlike some companies, our main priority is providing you with a safe and secure means by which we can serve you. Simplus derives its revenue by serving its customers—not selling them.


Simplus has worked diligently to adhere to the following frameworks. We are PrivacyShield and SOC 2 certified. Additionally, we have completed PCI-DSS self-certification. We maintain compliance with CCPA and GDPR.


The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce, the European Commission, and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

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SOC 2 is intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems the service organization uses to process users’ data and the confidentiality and privacy of the information processed by these systems.

pci dss


Card-not-present merchants (e-commerce or mail/telephone-order) that have fully outsourced all cardholder data functions to PCI DSS-validated third-party service providers, with no electronic storage, processing, or transmission of any cardholder data on the merchant’s systems or premises.

For additional questions about our privacy standards please visit our Privacy Policy page.

Concerns, Questions, or Comments

Concerns, questions, or comments regarding our security practices can all be addressed by emailing [email protected] We strive to respond as quickly as possible to all requests.