28 Feb Connecting with customers to create journeys with Service Could
Simplus CRM experts have developed a variety of success frameworks to help your organization meet these challenges. ...
27 Feb CX: What’s the big deal?
Posted at 10:06h
in Admin, Advisory Services, Custom Configuration, High-Tech, Implementation Services, Latest News, Service Cloud
We’ve compiled some questions to measure your customer experience success....
26 Feb Everything you need to know about configurators
Using configurator tools within your CPQ platform can greatly simplify your pricing and quoting efforts....
23 Feb Use what you pay for: How to utilize hidden gems in Salesforce
I’ve outlined four of these gems here so you can understand how you can leverage them yourself....
22 Feb The 3 ties between music and business
Posted at 15:40h
in Admin, Advisory Services, Financial Services, Implementation Services, Latest News
Here at Simplus, we know there are many similarities between business and classical music. ...
21 Feb Shopping for Salesforce? Don’t do anything until you’ve read these three things
Posted at 15:35h
in Admin, High-Tech, Implementation Services, Latest News, Manufacturing, Sales Cloud, Technology
Don’t make any big decisions until you understand these three important points....
20 Feb Digital strategy for the contact center: be where your customers are
Salesforce Service Cloud helps provides an engaging customer experience across modern service channels. ...
19 Feb Process first, tools second: listen to your people, then build
Posted at 10:32h
in Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Sales Cloud
In order to make the tool work, you have to put in the necessary steps. ...
16 Feb Strike a perfect chord with your customer base
Service Cloud hands you the instruments you need to simultaneously tune into both your customers and your service agents....