by Simplus team | Feb 12, 2024 | Admin, Data Integration, Latest News
When Salesforce introduced its reimagined product offerings for data analysis and processing last year, the hype was immediate—and it just keeps getting better with every seasonal update. Business leaders are taking note of Salesforce Data Cloud’s unique ability not...
by Simplus team | Feb 8, 2024 | Admin, Health and Life Sciences, Healthcare, Latest News, Service Cloud
“Please hold. Your call is important to us.” Well, that’s an understatement. Contact centers across all major industries are the organization’s lifeline that connects them with customers. According to experts, the average call center handles almost 5,000 calls...
by Simplus team | Feb 1, 2024 | Admin, Implementation Services, Latest News
Welcome, fellow adventurers, to the wild terrain of organizational optimization in 2024! Just like setting up camp requires careful planning and the right gear, optimizing your business is all about streamlining processes, stoking the efficiency fire, and creating an...