by Simplus team | Jun 13, 2022 | Admin, High-Tech, Implementation Services, Latest News, Service Cloud
Quick support and transparency into work case information are crucial for field agents in high-tech. That’s what Advantor, a global security technology integrator, was looking for with an implementation of Service Cloud and Field Service Lightning through...
by Jayneel Patel | Jun 10, 2022 | Admin, Health and Life Sciences, Healthcare, Latest News
Traditionally, HLS companies build their infrastructure around care management services that focus on disease management, medication narratives, and patient education. But as the healthcare industry moves toward value-based care models, providers and payers discovered...
by Simplus team | Jun 9, 2022 | Admin, Latest News, Manufacturing
A few weeks ago, leaders from Infosys and UL joined NAM to discuss the key IoT themes learned from the Leading Edge Growth Forum and how they can aid manufacturers at every stage of IoT maturity. With Rajiv Puri—VP Manufacturing Strategy, Solutions and Partnerships at...
by Simplus team | Jun 8, 2022 | Admin, Latest News, Media and Communications, Sales Cloud
When most telecommunications companies invest in Salesforce, their initial use case is managing sales and billing. But over the long term, this shouldn’t be the only use case for Salesforce. On the contrary, Salesforce can become a key asset in fundamentally...
by Simplus team | Jun 6, 2022 | Admin, Latest News, Retail and Consumer Goods
In six short years, the retail AI market size is expected to cross $17 million. Both retail employees and retail consumers are no stranger to the ceaseless increase of AI in their day-to-day shopping experiences, but still, many brands find themselves struggling to...