by Simplus team | Feb 8, 2024 | Admin, Health and Life Sciences, Healthcare, Latest News, Service Cloud
“Please hold. Your call is important to us.” Well, that’s an understatement. Contact centers across all major industries are the organization’s lifeline that connects them with customers. According to experts, the average call center handles almost 5,000 calls...
by Simplus team | Feb 1, 2024 | Admin, Implementation Services, Latest News
Welcome, fellow adventurers, to the wild terrain of organizational optimization in 2024! Just like setting up camp requires careful planning and the right gear, optimizing your business is all about streamlining processes, stoking the efficiency fire, and creating an...
by Michael Martin | Jan 30, 2024 | Admin, Implementation Services, Latest News
Ever find yourself wondering if your CLM (Contract Lifecycle Management) is the organizational GOAT you hoped for, swooping in to bring order and sanity to your once chaotic contract processes? Maybe it’s living up to expectations, making contract creation a...