18 Oct Improved customer service for the energy industry with Service Cloud
When EnergyAustralia found its existing systems not handling customer service workload efficiently, it came to Simplus to find a better way....
When EnergyAustralia found its existing systems not handling customer service workload efficiently, it came to Simplus to find a better way....
There are two components of UX that I consider key aspects when building CPQ implementations for good user experience: workflow and visual design....
It's no secret that a digital transformation initiative can add up dollars fast. How do you cut costs without compromising the end goals of transformation?...
Salesforce Marketing Cloud can help you to better target, market to and recruit students. After implementation, you can collect essential data....
The Health Cloud streamlines utilization management processes so that healthcare providers and payers can collaborate seamlessly on care coordination....
Accelerating the time-to-value is paramount. To do this, we’ve developed our own approach to streamline loading configuration data into the CPQ system. ...
Alejandra Acosta is an Associate Consultant at Simplus. And she's also a Salesforce Military success story. Learn more about her transformational story. ...
In this article, we’ll dive into nested configurations and subassemblies as a way to further optimize your product catalog in these enterprise situations. ...
Dreamforce 2019 is slated to be the biggest tech party to date. But how you navigate events makes a difference. Here are some things to know before you go. ...
When it came time for AMC Cleaners to dust off and update work processes that welcomed business growth, Simplus helped them make a clean start. Here's how....