19 Jan The manufacturing service model: Everyone as a service member
Pivoting your service model approach? We’ve found that implementing the following five changes have helped other leading manufacturers....
18 Jan The Definitive QTC Guide Sneak Peek: Rollout
Gilles discusses the various approaches to rollout, including phased, big-bang, or even hybrid strategies. Check out the highlights here....
14 Jan What can we know about manufacturing in 2021?
Let’s review what top analysts foresee for manufacturing in 2021 and discuss hands-on strategies to make transformation goals a reality....
13 Jan Glassdoor lists Simplus as one of 2021’s Best Places to Work
Simplus is one of Glassdoor’s Best Places to Work for 2021! We are thrilled to share this news and celebrate our collaborative culture!...
12 Jan Vaccination Management Solution receives BIG Innovation award
Simplus and Infosys' Vaccination Management Solution has been named a winner in the 2021 BIG Innovation Awards from Business Intelligence Group!...
11 Jan Addressing each line of business in process manufacturing
We’ll review four of those lines of business and their priorities as it relates to the customer lifecycle and CRM technology in process manufacturing....
08 Jan Forbes: Gilles Muys on the new customer experience in 2021
Gilles' customer experience article addresses tactics you can take to not only reach your customers but also streamline the sales process....
07 Jan The logistics of an org merge: Time, scope, and team
Let’s review three areas of logistics you’ll quickly need to address after deciding to merge multiple Salesforce orgs in response to M&A....
05 Jan Front-office transformation in chemical manufacturing: Navigating pitfalls and legacy IT
Industry leaders shared experiential insights about the state of digital transformation at process manufacturers today. Let's review the highlights:...