by Grant Acosta | May 25, 2023 | Admin, Latest News, Managed Services, Manufacturing
The manufacturing industry’s relationship with digital transformation initiatives is a relatively new and often misunderstood partnership. Although most significant industries recognize (at varying levels) the necessity of digital transformation, manufacturers...
by Simplus team | May 23, 2023 | Admin, Advisory FastTrack, Advisory Services, Latest News, Media and Communications, Service Cloud
Our Simplus Advisory Services team worked with Nitel, a telecommunications provider, to overcome pain points with customer service, particularly with maintaining the same level of ticketing ability throughout the order process and addressing manual steps that slowed...
by Kevin Willemse | May 22, 2023 | Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Media and Communications
When companies face unmistakable signs of being outpaced by the competition, many companies that are trying to gain a foothold in the crowded comms, media, and tech space weigh the benefits of implementing Salesforce as a technology that will help them outpace...
by Simplus team | May 18, 2023 | Admin, Advisory Services, Change Management, Latest News
What would happen if you came across a genie in a bottle who granted your every wish? Just imagine receiving every opportunity or thing you could want all wrapped up in a big, fancy package, ready for you to open it up and enjoy? The problem is, it’s a BIG package,...
by Simplus team | May 16, 2023 | Admin, Health and Life Sciences, Healthcare, Latest News
Healthcare payers are a bunch of know-it-alls. But, then again, there’s a lot to know. Despite a complicated journey through the healthcare community, it often falls on the insurance agent to gather information, provide insight, recommend solutions, and deliver a...