by Simplus team | Oct 19, 2023 | Admin, Latest News, Service Cloud
Less talk and more action. That’s the direction of today’s customer service innovations. Using automated customer communications to reduce the need for business interaction is a great goal. It can streamline processes, improve efficiency, and enhance customer...
by Simplus team | Oct 17, 2023 | Admin, Financial Services
It’s been a year of shaky confidence from clients with their financial services organizations. Due to the economic downturn and ever-looming fear of recession, customers are demanding more to secure their assets. And financial services are expected to answer the call...
by Simplus team | Oct 16, 2023 | Uncategorized
The telco space is filled with constant M&A, negotiations, and ever-changing customer expectations—all forces that make it especially critical that companies in the market keep their operations top-notch. That means modern, sleek, agile, and adaptable for growth...