by Simplus team | Jun 3, 2021 | Admin, Latest News, Remote Work Consulting
Ready or not, virtual meetings are here to stay. After handling the pandemic for over a year with almost entirely remote or virtual meetings, most companies are now addressing their long-term strategy for the workplace, and hybrid models are the future for many. That...
by Simplus team | Jun 2, 2021 | Admin, Financial Services, Latest News, Managed Services
Simplus has been working with APCO, an automobile warranty services organization, through our Managed Services team and a series of mini-projects. Simplus has been APCO’s go-to guide for new integrations, application touchpoints, and general digital...
by Simplus team | Jun 1, 2021 | Admin, Latest News, Manufacturing, Sales Cloud
Back in the day, manufacturers were generally at arm’s length from the end customer. Products were made, bought by, and supplied to distributors and retailers, and—all being well—repeat orders were placed. Thank you very much, hope to see you again soon. Given the...
by Simplus team | May 28, 2021 | Admin, Data Integration, Latest News
Our May employee feature is none other than Steve Beale, a new addition to Simplus who in his first three months on the team has already made a huge positive impact on his projects. Steve is known for wearing many hats and for his friendly, consultative approach to...
by Simplus team | May 27, 2021 | Admin, Data Integration, Latest News, Service Cloud
Digitized customer service centers are stepping in and taking the place of old-school contact centers. The key to making this fundamental change? Data. While company size and number of contact center locations vary widely, the average enterprise is producing anywhere...