by Simplus team | May 27, 2021 | Admin, Data Integration, Latest News, Service Cloud
Digitized customer service centers are stepping in and taking the place of old-school contact centers. The key to making this fundamental change? Data. While company size and number of contact center locations vary widely, the average enterprise is producing anywhere...
by Simplus team | May 25, 2021 | Admin, Advisory Services, Implementation Services, Latest News, Managed Services, Manufacturing, Sales Cloud, Salesforce Billing, Salesforce CPQ
In the manufacturing industry, change is frequently a top-down exercise. Whether that means senior leadership initiates a technology transformation project or large enterprise companies push the small manufacturers to adopt new processes, business changes occur...
by Jayneel Patel | May 24, 2021 | Admin, Health and Life Sciences, Latest News
If there is one thing that emerged out of the pandemic and its impact on healthcare, it’s the expansion of technology on healthcare services. With experts projecting health spending to reach almost six trillion dollars by 2026, the need for healthcare innovations is...
by Jayneel Patel | May 24, 2021 | Admin, Health and Life Sciences, Latest News
If there is one thing that emerged out of the pandemic and its impact on healthcare, it’s the expansion of technology on healthcare services. With experts projecting health spending to reach almost six trillion dollars by 2026, the need for healthcare innovations is...
by Simplus team | May 21, 2021 | Admin, Latest News, Sales Cloud, Salesforce CPQ
Most businesses recognize the value of sales quotes that are optimized for each customer’s preferences and needs, as well as for the company’s bottom line, but they don’t necessarily have a strategy in place for ensuring that these quotes are generated in a timely,...