21 Apr Increasing adoption in an HLS Salesforce org
SelectHealth, a leading health insurance provider, approached Simplus for help better managing its Salesforce instance and getting the most ROI from it. ...
20 Apr Evolving beyond the Six Sigma mentality in manufacturing
We’d like to spend some time evaluating the Six Sigma mentality and why it doesn’t work for business transformation work, and what you can do about it....
19 Apr How to build member-centric care in the payer industry
To earn member loyalty, payers must provide a member-centric experience. In this blog, I will share the solution to transitioning....
16 Apr Straight talk on better ways to communicate with customers
To gain the customer’s confidence, customers need to feel included and informed throughout the project. That means you have to know how to communicate....
15 Apr 3 reasons you need Salesforce Order Management
Let’s explore three key reasons you should be turning to Salesforce Order Management to create buying experiences that exceed customer expectations:...
13 Apr How to build resilient customer relationships in manufacturing
In this blog post, you’ll learn why CX is at the forefront of digital transformation in manufacturing and how to build resilient customer relationships....
12 Apr 3 ways Health Cloud can improve care for people with autism
I’d like to discuss how Health Cloud can support providers in identifying, managing, and preventing barriers to healthcare for children with autism....
09 Apr ISG ranks Infosys as a Salesforce ecosystem leader
Simplus' parent company, Infosys, has been recognized as a leader in ISG's Provider Lens Salesforce Ecosystem Partners 2021 report for the US. ...
08 Apr Tax calculation differences between Salesforce CPQ and Billing
Let’s explore three key differences to understand how taxes are calculated in Salesforce CPQ vs. how they are calculated in Salesforce Billing:...