17 Jan Using Advisory Services to address customer service pain points
Our Simplus Advisory Services team worked with Nitel, a telecommunications provider, to overcome pain points with customer service...
14 Jan Revenue Cloud stops disjointed systems, manual reconciliations
Salesforce Revenue Cloud is a way to eliminate systems and optimize how data is passed through departments and teams....
13 Jan Innovative solutions for the top 3 HLS priorities in 2022
Here’s how innovating data analytics, care access, and care models with digital-based functions supports HLS....
12 Jan B2B Nation: Wayne Bulsiewicz on Centers of Excellence
Wayne Bulsiewicz, Director of Experiential Marketing here at Simplus, recently sat down to be interviewed for an episode of B2B Nation....
11 Jan A beginner’s guide to Manufacturing Cloud: 6 things to know
We’ll review the six key features included with Manufacturing Cloud and look at how they can revolutionize your operations: ...
10 Jan How to use Salesforce Communities for self-service functionality
Posted at 01:01h
in Admin, Advisory Services, Change Management, High-Tech, Implementation Services, Latest News, Sales Cloud, Service Cloud
Our story with Damballa is the perfect use case for those wondering how to leverage Salesforce Communities for self-service capabilities. ...
07 Jan Why your EHR system could bring in more business with CRM
Let’s examine what EHR technology is and how combining CRM capabilities with EHR creates a solid foundation to connect with patients....
06 Jan 4 reasons tech is moving to a revenue operations model
Let’s explore four key reasons tech companies are embracing a revenue operations model to keep pace with evolving customer expectations:...
05 Jan Improving lead management with Pardot and Sales Cloud
Posted at 00:39h
in Admin, Data Integration, Implementation Services, Latest News, Manufacturing, Sales Cloud
SWEED faced a tough ERP integration and needed more visibility into sales. Simplus helped set up lead management and guide SWEED through implementation....