by Gilles Muys | Dec 7, 2020 | Admin, Implementation Services, Latest News, Salesforce CPQ
It’s estimated that 33 percent of IT projects fail due to senior leadership not getting involved and requirements changing too much. And when it comes to an all-important quote-to-cash technology implementation, you can’t afford that kind of margin for failure. The...
by Kevin Willemse | Nov 23, 2020 | Admin, Advisory Services, Latest News, Salesforce CPQ
Sales reps spend over a third of their time on administrative and miscellaneous tasks—in other words, 35 percent of their time not selling. There are many reasons why that number seems unexpectedly high, but common reasons trace back to SKU proliferation—unwieldy...
by Simplus team | Nov 13, 2020 | Admin, Commerce Cloud, Community Cloud, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
Seventy-four percent of customers use multiple channels to complete a transaction. And 80 percent say the experience is just as (and maybe more) important as the product/service purchased itself, according to Salesforce’s State of the Connected Customer report. That’s...
by Simplus team | Nov 10, 2020 | Admin, Latest News, Salesforce CPQ
Many finance teams find themselves doing extra work at month close to get all of the data entered correctly. In a recent blog post, we detailed how common and costly manual reconciliations are for most financial departments, with 30 percent of their time often spent...
by Simplus team | Nov 5, 2020 | Admin, Latest News, Salesforce CPQ
The pandemic dramatically changed the world in early 2020, causing serious economic implications across all industries. Two major trends that we have seen post-pandemic are (1) a rapid migration to digital technologies and (2) a shift from growth to efficiency or...