by Shane Howard | Aug 13, 2020 | Admin, Advisory Services, Latest News
Throughout a technology project, a lot of people—and a lot of passionate opinions along with those people—get involved. This often makes for some emotional settings as disagreements, uncertainties, and roadblocks arise. And with 85 percent of employees dealing with...
by Grant Acosta | May 8, 2019 | Admin, Advisory Services, Implementation Services
As customer success managers (CSMs), we have plenty of things vying for our attention: the health of the engagement, priority cases, utilization management, renewals, micro-projects. . . The list goes on and on. While we receive outstanding support from our teams,...
by Kevin Willemse | Dec 11, 2018 | Admin, Advisory Services, Latest News
The decision to engage a consultancy firm (and inviting their resources, methodologies, and tools into your organization to analyze yours) may invoke fear of the unknown, or even carry with it the stigma of conflicting ideologies, ever-expanding budgets, and failed...
by Simplus team | Jun 8, 2018 | Admin, Advisory Services, Latest News
Whether you are a client that has hired a consultancy for a new initiative or the consultant that has been staffed on a project, it is imperative to establish a solid working foundation and to build positive relationships on both sides. The relationships we build with...
