cpq-2

Simplified product catalog with a Salesforce CPQ implementation

Gainsight already had CPQ, but it didn’t have it quite right. With a poor CPQ implementation done previously, Gainsight was still experiencing very manual processes with little to no established approvals and an unwieldy product catalog slowing down reps. So Gainsight reached out to Simplus for help getting back on track with Salesforce CPQ.

Simplus rebuilt the Gainsight CPQ environment in order to best address the prior setup mistakes. As part of this, we provided initial scoping, design, and a complete restructuring of product pricing and packaging. Simplus also utilized AI to simplify order templates and the Gainsight product catalog, increasing productivity with 100 percent adoption from sales reps.

 

gainsight

 

Check back every week for the next Salesforce | Simplus customer success story!

Related Articles
dreamforce 2021
Simplus at Dreamforce 2021: A Week in Review

Dreamforce 2021 has already come and gone! September 21–23 went by in an exciting flurry of transformative announcements, inspiration to Read more

managed services
Establishing efficient customer service with Service Cloud

Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation Read more

hybrid team
4 must-know techniques for managing a hybrid team

How does effective leadership navigate a hybrid virtual team model in the workplace? Here are four places to start.