Select Page

How to integrate SMS Texting with Salesforce

Nov 12, 2014 | Admin, Data Integration, Latest News, Sales Cloud

Salesforce SMS SMS Solutions is one of those programs that can work well with mobile communication through text messages since this method is so common in modern society. Here are a few tools that help you integrate SMS tasks through Salesforce for greater mobile compatibility.

Salesforce SMS Magic

The SMS Magic service is a subscription service that helps with enterprise messaging operations. It allows you to manage single SMS messages from Salesforce or automate entire campaigns on a schedule.

You can send an SMS text from objects in Salesforce and even use SMS templates. The automation tool allows you to use workflows to send messages without a lot of micromanaging. You can even get responses from customers through SMS texts as well, and make it so that actions occur as a result.

The service also allows for customers can opt out so that you don’t bother them if they don’t want to be involved.

App Shark Open Salesforce SMS Services

This application is completely free to use as an alternative to the paid service of Salesforce SMS Magic. It lets a user send single SMS texts or even bulk texts through Salesforce or Force.com. It’s a completely straightforward and barebones way to communicate back and forth with customers and leads.

You can also make it so that you get a text alert whenever a new task is made. Since SMS texts are the easiest and most expedient way to communicate with customers, it’s a good idea to have a way to do this if you don’t already.

If you want to know more about getting Salesforce SMS Solutions to work seamlessly for you, please contact Simplus.

1 Comment

Submit a Comment

Authors

Simplus logo
Simplus team
 |  + posts
Your AI Agent Is Only as Smart as the Data You Feed It

Your AI Agent Is Only as Smart as the Data You Feed It

Before you deploy Agentforce, you need an honest answer to one question: if an autonomous agent updated 200 accounts simultaneously based on your current CRM data, how many of those updates would be correct? There is a dangerous assumption baked into every AI agent...

The 5 Pillars of AI Readiness Every Revenue Leader Must Master

The 5 Pillars of AI Readiness Every Revenue Leader Must Master

Autonomous AI agents are busy these days. They’re qualifying leads, updating forecasts, drafting renewal proposals, and triggering revenue workflows—right now. And yet, for every successful deployment, there are dozens quietly stalling behind the scenes. Not because...

The Coordination Problem Of Enterprise AI

The Coordination Problem Of Enterprise AI

At Simplus, we have spent years helping enterprises unlock the full potential of the Salesforce platform — not just by deploying technology, but by transforming how organizations operate, decide, and grow. As AI becomes embedded in every layer of enterprise life, we...