Dive into the Future of CX: AI-first & Human-Centric

Infosys Cobalt is a set of services, solutions and platforms for enterprises to accelerate their cloud journey. It offers 35,000 cloud assets and over 300 industry cloud solution blueprints.

Engaging brand experiences. Enhance marketing efficiency. Accelerate effectiveness for business growth.

Infosys Topaz is an AI-first set of services, solutions and platforms using generative AI technologies.

Looking for your Agentforce multiplier? Business
Transformation Services (BTS)

Fluido Wealth360 has been designed to support adviser firms of any size, developing accessible technology that delivers efficiency in day-to-day processes, reduces re-keying and enhances user and client experience.

Put your data to work for next-gen decision-making and strategy.

Ah yes! It’s that glowing time of year when sweethearts measure their love by the dozen and speak through boxes of chocolate.

Over the past few decades, CRM solutions have evolved from simple contact management systems into comprehensive platforms that drive customer engagement, streamline operations, and boost sales.

When you first implemented Data Cloud, visions of faster go-to-market and crushed sales quotas were likely dancing in your head. But are you genuinely unlocking its full potential?

Telecommunications organizations are primed to gain the cutting-edge advantage with Data Cloud on their side.

Data Cloud in the financial services space has multiple impressive value-add use cases, from tailoring opportunities in
sales and automating service and support functionality to renewing account growth.

Data Cloud enables every part of the manufacturing business to get work done better.

Data Cloud is all about enhancing the information your organization already has for optimal analysis and engagement
with those who matter most: patients and health plan members.

As the digital landscape continues to evolve, Salesforce Data Cloud stands at the forefront of transforming how businesses manage and utilize their data.

From hosting hybrid customer experiences to providing personalized preferences, today’s dynamic go-to-market landscape means understanding and leveraging data is more critical than ever.

There are no dumb questions when it comes to the Agentic AI future. Let’s start with the basics.

Imagine predicting future purchasing behaviors, identifying at-risk customers, and delighting them with customized service before they churn.

On the twelfth day of Agentforce your true love (ahem, Simplus) gave to you days of Agentforce in Action examples!

Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI.

In this video, Suyash Awasthi, President of Simplus, dives into some of the most pressing questions we get from clients about the future with AI

The era of enterprise AI is upon us. Sales leaders aim to use the technology to close deals faster, enable more revenue, and protect margins.

The products, services, and value proposition of Salesforce have evolved from a pureplay SaaS foundational platform to a more industry-specific solution that caters to the unique complexities and needs of enterprise customers.

Providing a top-notch product or service is essential—but have you ever stopped to consider how your customers feel when interacting with your company? Beyond features and pricing, the real game-changer is the experience you create.

Salesforce’s Agentforce platform is poised to drive significant changes for businesses everywhere.

That’s how Adam Evans, SVP AI Platform Cloud at Salesforce put it during an Agentforce keynote at Dreamforce 2024, and the message was clear throughout the conference: agents are the way forward.