Case Study

MicroEnsure

Increasing Employee Engagement.

At a Glance

Sage People was the natural choice for MicroEnsure as they were already working with Sage who provide support for critical business processes such as payroll and who deeply value the existing relationship with MicroEnsure, and a clear strategy was developed to cover key objectives.

Products Implemented:

Salesforce CPQ | Salesforce Pardot | Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Community Cloud

The Challenge

With MicroEnsure’s focus on providing a world class multinational service the requirement to operate as a multinational employer became increasingly apparent. They didn’t have good enough visibility on employees across the organisation preventing information from being easily accessible and didn’t enable effective decision making. They needed a system to help automate key tasks and processes and increase employee engagement. Using internal HR and Business Analyst resources, the investment in obtaining a consolidated and clear system to coordinate and measure MicroEnsure’s people around the world was essential.

Bills CPQ Problem
billing struggles

With MicroEnsure’s focus on providing a world class multinational service the requirement to operate as a multinational employer became increasingly apparent. They didn’t have good enough visibility on employees across the organisation preventing information from being easily accessible and didn’t enable effective decision making. They needed a system to help automate key tasks and processes and increase employee engagement. Using internal HR and Business Analyst resources, the investment in obtaining a consolidated and clear system to coordinate and measure MicroEnsure’s people around the world was essential.

About MicroEnsure

MicroEnsure distributes, and operates products that help uninsured people in emerging markets to mitigate the risks they face each day, including micro-health, political violence, crop, and mobile insurance.

Headquarters: United Kingdom, GL50 3QJ
Industry: Insurance
Website: www.microensure.com

Simplus' implementation team provided an extremely professional and supportive environment and this specifically got us to the place where we feel we are very confident with the system. I would definitely recommend that if you are thinking about implementing Sage People, think about engaging the team at Simplus who provided us with straightforward and practical help and advice.

Rebecca Teasdale, Global Head of HR

The Outcome

Deal CPQ Page

MicroEnsure now have much greater visibility of their employees and a system that is flexible enough to be customised to their needs. This allows the entire organisation to focus on their customers’ needs so they can deliver greater value and ensure they can provide great service.