customer

Driving digital transformation to focus on the customer

The objective for Telstra’s digital transformation project was very clear: to put the customer at the center of everything they do. To accomplish this, Telstra worked with Infosys and Simplus to build a global operating model, global product catalog, and global process that enabled Telstra to offer a seamless customer experience to their customers across the world.

Telstra chose Infosys and Simplus as a partner mainly because of their deep level of knowledge in driving digital transformations that could be provided at a global level and their domain expertise in the telecommunications industry. Read more about the Telstra story in this case study

Simplus is an Infosys company.

 

customer

 

 

Related Articles
joe carr
Joe Carr honored as a top talent acquisition professional

We are pleased to learn that Joe Carr is one of the Top 10 winners of the 2021 OnCon Icon Read more

professional development
4 ways a professional development culture benefits companies

For Simplus, the ROI on talent isn’t just filling jobs. Here are four reasons why Simplus benefits from a professional Read more

integrate
How manufacturers are optimizing integrations with enosix

Let’s learn about what integrations mean within your manufacturing organization and how enosix provides next-gen solutions.