Without a centralized onboarding process, ABM Industries lacked a way to verify and record training progress for it’s existing and new employees. Simplus was contracted to create this functionality.
With no formal onboarding process, ABM Industries had no way to tell if everyone had the right information or the same information as they started in the company.
As a large corporation, they also have safety and compliance training that needs to be tracked for regulation reasons. Without a centralized set of training, employee training status was difficult to track and regulate.
It also made the new hire process frustrating and confusing for both managers and the new employees.
The Simplus team is fantastic to work with! The project team members are true experts in their field. They're always on top of things, keeping open lines of communication and never failing to deliver.
The ABM team is now be able to easily launch new training paths for new and existing users. Through a custom development and consulting process, an ABM admin simply checks a box on the user record to send an email to launch the newly created “My Training” page.
The custom developed “My Training” Visualforce page compiles content from several custom objects and walks the user through the different training videos and quizzes. Their quiz responses are recorded and sent back to Salesforce to be stored in the user record.
Now that the onboarding process has been centralized, new recruits no longer have to navigate through a disjointed process. They have an easy to follow path with records of their quiz results and completed trainings.
Salesforce is going to be an amazing solution for our team and we're looking forward to working with Simplus more down the road. Highly recommended!
ABM is a leading provider of facility solutions with revenues of approximately $4.9 billion and over 100,000 employees in 300+ offices deployed throughout the United States and various international locations.
Headquarters: New York City, NY, USA
Industry: Professional Services