Gilles Muys shared his insights into how COVID-19 will only accelerate preexisting trends, creating a new understanding of the workplace and the customer.
Articles & Insights
The latest and greatest in digital transformation thinking
4 ways manufacturers can mature revenue recognition processes
Alyssa Suchy and Jim Nader discuss how manufacturers can invest in a unified internal experience, customer 360 processes, as-a-service support, and more.
The Definitive QTC Guide Sneak Peek: Sales Cycle
Let’s take a look at some of the high-level takeaways from Gilles’ chapter on how the sales cycle fits in with quote-to-cash process automation:
Salesforce 101 — Lesson #5: Chatter
Let’s walk through how to get the most out of Chatter and the steps you should take to set up your new communication platform.
Strike while the iron is… cold: Why now is the time for contract transformation
It may not seem like the ideal time for a digital transformation project for your contracts process, but the truth is there’s never been a better time.
The 7 features of Work.com you need to reopen confidently
Let’s take a more in-depth look at seven features of the Work.com solution from Salesforce and how each one can help you instill confidence.
Innovation and the 3 things we can learn from CRUSH COVID RI
Governor Raimondo broke it down: “The core of what we did was based on innovation, a focus on the facts, and practical, concrete solutions.”
3 reasons process manufacturers are demanding CRM sample management
There’s a big opportunity to transform the sample experience. Here are three reasons process manufacturers need a customer-centric sample management setup:
The Definitive QTC Guide Sneak Peek: Billing
You have to think of billing like your organization’s circulatory system: it must operate (and operate well), or everything else will shut down.