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Articles & Insights
The latest and greatest in digital transformation thinking
Addressing each line of business in process manufacturing
We’ll review four of those lines of business and their priorities as it relates to the customer lifecycle and CRM technology in process manufacturing.
Forbes: Gilles Muys on the new customer experience in 2021
Gilles’ customer experience article addresses tactics you can take to not only reach your customers but also streamline the sales process.
The logistics of an org merge: Time, scope, and team
Let’s review three areas of logistics you’ll quickly need to address after deciding to merge multiple Salesforce orgs in response to M&A.
Front-office transformation in chemical manufacturing: Navigating pitfalls and legacy IT
Industry leaders shared experiential insights about the state of digital transformation at process manufacturers today. Let’s review the highlights.
The Definitive QTC Guide Sneak Peek: Deployment
Gilles Muys discusses the importance of planning for deployment with internal IT governance in mind and using tools like Prodly to make migrations easier.
7 resolutions for your organization’s Salesforce upkeep in 2021
Let’s look at seven Salesforce upkeep resolutions. These are the recommendations you need to realize all the benefits Salesforce has in store for 2021.
The key to digital marketing? The (buyer’s) journey, not the destination
Generally, a buyer’s journey consists of three phases: awareness, consideration, purchase. Let’s discuss digital marketing strategies for each phase.
Meet Amanda Eddins — Simplus’ December Employee Feature
She’s a Disney know-it-all, a digital marketing guru, and our December featured employee—it’s Amanda Eddins! Learn more about Amanda.