Salesforce Community Cloud is the easiest and most effective way to develop an immersive online experience for your customers. Here are just a few steps that we here at Simplus consider when building out exceptional UX design for Community Cloud.
Articles & Insights
The latest and greatest in digital transformation thinking
We’ve created a new Solution Services team!
Solution Services is perfect for companies with unique business challenges who may need more than simple out-of-the-box implementations.
Salesforce Lightning: Features and benefits
Salesforce lightning has many features and benefits that you can take advantage of. At Simplus, we specialize in lightning migration and will conduct a health check to assess your organization’s readiness.
Forbes Article: How to Monetize Social Media
Do you ever wish you could turn your social media account into something that makes money? Our CEO, Ryan Westwood, explains how to take a social media account and turn it into a social media business in his How to Monetize Social Media article on Forbes.
3 big reasons Simplus is the best partner for Managed Services
Simplus sets the bar in managed services by being operationally different from others in the industry. There are three major differentiators.
In-house specialist = good. Managed Services = better.
Here are 5 reasons why hiring a consulting firm to handle your managed services is better than relying on an in-house team.
Forbes article: What can AI do for your business?
Have you ever wondered what AI can truly do for your business? Think about how you purchase from your favorite brands today. You see an ad on social media, and it looks interesting–so you click on it and land on a simple web page with an easy-to-use navigation menu. You receive your purchase in the next few days.
Here’s what differentiates Simplus from the competition
Have you ever wondered what AI can truly do for your business? Think about how you purchase from your favorite brands today. You see an ad on social media, and it looks interesting–so you click on it and land on a simple web page with an easy-to-use navigation menu. You receive your purchase in the next few days.
Service is the new sales
Agents have the opportunity to increase customer value by offering the precise product or service customers need to be successful. A few examples of this attentive customer service in action are providing contract renewals, offering replacement parts, upselling, and cross-selling.