There's a common fantasy playing out in boardrooms right now. Leaders see Salesforce's Agentforce and imagine autonomous AI agents swooping in to handle the messy, manual, time-consuming work that's been slowing their...
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Industry - Energy & Utilities
Why AI Transformation Requires Rethinking Work Itself
If your organization is struggling to capture real value from AI investments, you're not alone, and it's probably not your fault. The prevailing wisdom tells us to pilot AI tools, measure efficiency gains, and scale...
Powering progress: A 2025 look back and what comes next for energy & utilities
If 2025 had a motto for the Energy and Utilities Industry, it would be: adapt now, or become irrelevant tomorrow. Rising customer expectations, regulatory pressure, pricing volatility, and accelerating digital...
Powering the energy and utilities sector: Takeaways from DF25
At Dreamforce 2025, the energy and utilities industry took center stage as companies and technology leaders explored how an AI-driven, data-rich future will transform utility operations, customer experience, and grid...
Energy Efficiency Day—The Agentic AI opportunity in Utilities, Services, and Energy
AI opportunities in energy, utilities, and services are an exciting frontier for the industry. Agentforce supercharges these innovations.
Winter 26’ is coming—here’s what you need to know in manufacturing, energy, and utilities
As the Salesforce Winter ’26 release rolls out across production environments between September 20 and October 11, 2025, industry leaders in Manufacturing, Energy, and Utilities are poised to unlock powerful...
What’s new for manufacturing, energy, and utilities in the Summer ‘25 release
Salesforce’s Summer ’25 release brings transformative updates to Manufacturing and Energy & Utilities Clouds, empowering businesses to enhance operations, optimize costs, and deliver exceptional customer...
A 2025 midway pulse check on energy and utilities
As we move through the first half of 2025, the energy and utilities industry continues to redefine its boundaries. With sustainability mandates growing tighter and customer expectations increasing, companies are...
Simplus’ enterprise transformation radar for energy and utilities in 2025
The energy and utilities industry is at a transformative crossroads, driven by the accelerating integration of artificial intelligence (AI) and digital technologies. By 2025, AI will be deeply embedded in the way...