build

Automating manual work in financial services

In the financial services industry, there’s a lot of information to keep track of. If you can automate and leverage that information effectively, you’re set up for growth. That’s what we did with Crest Financial, a United States leasing company.

Crest was coming from a homegrown, manual portal to track credit and account information. This system wasn’t ideal for sales and marketing processes and demanded many tedious hours of inputting data. Simplus built out the necessary fields and automation to better synchronize Crest’s Sales Cloud instance with its operations. We also established the appropriate roles, profiles, and permission settings to handle the differences between contractors and employees at Crest. All in all, this transformation led to an 80% reduction in report creation time and a 50% reduction in data entry time for Crest. “We couldn’t be happier,” says Ben Carr, Inside Sales Manager at Crest Financial.

 

 

Check back every week for the next Salesforce | Simplus customer success story! We’ll be posting a new one every week as part of our “Simplify your quote-to-cash journey” initiative.

Related Articles
QTC
The Definitive QTC Guide Sneak Peek: Maintaining

Let’s take a moment to catch some of the highlights from Gilles’ book and its chapter on constant Salesforce maintenance.

advisory
Integrating ERP and other systems with Salesforce

Salesforce is a robust, powerful tool. But you can make it even more useful for your organization if it's connected Read more

resilient customer relationships
Saving valuable time with a proper Salesforce CPQ setup

With an experienced partner, getting started with CPQ can be a seamless experience that quickly turns into time and cost Read more