by Simplus team | Dec 31, 2020 | Admin, Advisory Services, Change Management, Data Integration, Implementation Services, Latest News, Managed Services, Remote Work Consulting
As trite as it may be, the new year is the perfect time to commit to some new goals—goals for your organization’s Salesforce instance, that is. At most organizations, it takes an average of 24.2 hours to get the first response (not the final resolution) on a single IT...
by Kim Georgeton | Dec 29, 2020 | Admin, Commerce Cloud, Latest News, Marketing Cloud
Building a thoughtful, reactive relationship with your customers is tricky business. But it’s worth the effort. Studies show that today’s consumers want (and expect) companies to understand their needs and offer solutions that meet their expectations–all of the...
by Simplus team | Dec 28, 2020 | Admin, Latest News, Marketing Cloud
She’s a Disney know-it-all, a digital marketing guru, and our December featured employee—it’s Amanda Eddins! Amanda is one of our digital strategists for Marketing Cloud, and she knows her stuff. But more than her professional feats is her commitment to...
by Simplus team | Dec 22, 2020 | Admin, Latest News
We are pleased to share that Simplus was honored earlier this year as an esteemed finalist for the Bill Daniels Ethical Leadership Award in Business from the University of Utah David Eccles School of Business. Especially in a trying year such as this, it makes us very...
by Gilles Muys | Dec 21, 2020 | Admin, Latest News, Salesforce CPQ
From the earliest stages of beginning a quote-to-cash project, QA must be discussed and strategized on. While it may be tempting to assume your end product will be a success, even if done by the perfect team with the biggest budget and top resources, you can never be...